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Freqently Asked QuestionsQ: What is your cancellation policy?
A: Please click here to read the terms and conditions of renting with Cascade Vacation Rentals. Q: What time is check-in / check-out? A: Check-in is at 4PM check-out is 10AM. Q: Do you allow pets in your homes?
A: Some of our rental homes are pet friendly (depending upon the wishes of the home owner). Pet friendly homes are clearly identified on the website, or you can choose it as a criteria in your search. There is a $50 fee per pet, per stay.
Q: Do I need to clean the home afterward?
A: No. The reservation price includes a cleaning fee in which we will have someone clean and prepare for the next guest. However, we do ask that you leave the home ready for the cleaner, such as cleaning up after a pet, removing garbage, loading and running dishwasher, etc.
Q: What is provided? Do I need to bring linens?
A: No. Towels and sheets are provided, as well as kitchen amenities such as pots, pans, knives, etc. Most other amenities are listed with the property description. If you need a particular amenity, just ask.
Q: Where is your office located?
A: Our office is located in Tofte, at 7210 West Highway 61. It's the yellow building right next door to Bluefin Bay.
Q: Will I have cell phone service up there?
A: If your carrier is Verizon, you will have cell phone service along most of Highway 61 up to Grand Marais and a little bit inland. Service for other carriers is spotty at best.
Q: Do you own all of these homes?
A: No, Cascade Vacation Rentals simply manages the rentals and maintenance of these homes. The home owners usually live elsewhere and rent out these second homes. The rental homes are usually well-loved family retreats. Many have been in the family for generations and have unique architecture and history. The rental binder in the home will often provide these details.
Q: I want to get married on the North Shore. Can you help?
A: Yes! Lovely weddings have been held at many of our rental homes. Please call our rental agents and they will be happy to direct you toward some wonderful settings.
Q: We're planning a family reunion for 20 people, do you have someplace for us?
A: We don't have one home that will fit more than 14, but we do have many options for family reunions. Many of our rental homes and condos are located very close together. Your party can reserve a few and use one as the central gathering place. This is a huge improvement over using a hotel lounge as the central gathering place, and you can cook together, too!
Q: Why should I choose a vacation rental home over a hotel or resort?
A: We get this question a lot. While there are certainly wonderful hotels and resorts in the area, vacation rentals offer some advantages, especially for families. Some of the top reasons are:
Q: What is this "extra person fee"?
A: Extra guest fees compensate for additional utility and cleaning fees and allow rates to directly reflect usage. This makes homes more affordable for smaller parties.
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